Privacy Policy
Updated on
2025-09-09
Inquiries
contact@the-unforgettable.com
Introduction
At The Unforgettable, we are committed to protect your personal information and ensuring that your experience on our website is secure and trustworthy. This outlines how we collect, use, disclose, and protect your personal information.
Information Collection
We collect personal data to deliver our services effectively and maintain smooth communication with our clients and partners. This may include contact information such as your name, email address, phone number, and company name, as well as invoicing and business details like VAT numbers. We may also process project-related information you provide, such as preferences or creative instructions, as well as technical data including your IP address and browser type when you visit our website. If you subscribe to our marketing updates or newsletters, we will also collect your communication preferences.
Use of Information
Your information is used for specific purposes only. We process personal data to provide our photography, videography, and creative services, to communicate with you about projects, and to manage contracts, invoicing, and payments. We also use the data to improve our services and customer experience, and—if you have given consent—to send you updates, offers, or newsletters. In addition, we process data where required to meet our legal and regulatory obligations.
Disclosure of Information
We may disclose your information to third-party service providers, affiliated companies, partners, law enforcement agencies (as required by law), and potential buyers or investors (in case of merger or acquisition).
Data Security
We store your data securely within the EU/EEA and retain it only for as long as necessary. For example, personal and financial data are stored in line with Finnish accounting regulations, while creative project files may be archived for portfolio purposes unless otherwise agreed with you.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
The Unforgettable Team
contact@the-unforgettable.com
By using our website, you consent to this Privacy Policy.